+100 happy clients that love Bermies
Real stories, real comfort
Frequently asked questions
Get to know the reviews of the
WatermelonHow long does it take for my socks to arrive?
Typically orders are processed within 24 hours and shipped soon after. For standard shipping , expect your product to arrive within 5-7 business days. Expedited shipping options are also available.
Do you offer international shipping?
Please note that for international orders Bermies does not cover the costs of shipping. Orders are shipped with DHL eCommerce International Packet Plus, takes between 4 – 10 business days and are subject to import duties/VAT of which Bermies is not responsible for. If you would like a faster shipping service we offer 3 – 5 business days at an additional charge.
How can I track my order?
After an order is shipped you will be emailed a tracking number as provided by the shipping carrier , so you can keep up with your delivery. Please allow at least 12 hours for the DHL eCommerce website to update itself before tracking your package.
Can I return the product if it doesn’t fit?
Yes. We accept returns for exchange, store credit, or refund within 14 days of delivery for all unwashed/unworn tagged clothing if you added REDO to your cart. Please note that this service is only available in the US, as we do not offer returns or exchanges for international orders.
Free Shipping
Experience the convenience of free standard shipping on all orders over $100 in the US. Elevate your shopping satisfaction with our shipping policy.
Money Back Guarantee
Experience peace of mind with our 14-day return policy. Your satisfaction is our priority, and we're committed to making the return process simple and hassle-free.
Secured Payments
Our secured payment system prioritizes your financial safety. Enjoy worry-free transactions as you explore our products.
Customer Service
We have a customer service team ready to assist you with all your questions. Reach out to info@bermies.com, and we will get back to you within one business day or sooner!